Shipping & Delivery
Shipping & Delivery Policy (Global)
We provide local and international shipping services to customers worldwide.
Shipping Origin
All orders are shipped from Hong Kong or Mainland China, depending on product availability and destination.
Delivery Coverage
This policy applies globally, including Thailand, Vietnam, and Hong Kong.
Delivery Time
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Estimated delivery time: 7–14 business days for international orders
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Hong Kong local orders may require fewer business days
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Actual delivery times may vary due to customs clearance, local regulations, courier arrangements, or remote area conditions
Shipping Fees
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Shipping fees will be calculated at checkout unless otherwise stated
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Free shipping promotions may not apply to certain countries, regions, or remote areas
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P.O. Box addresses are not accepted
Order Tracking
Tracking information will be provided once the order has been shipped.
Tracking updates may be delayed during customs clearance or local handover.
Failed Delivery
If delivery attempts fail due to customer-related reasons (e.g. incorrect address or unavailability), additional shipping fees may be required before re-delivery.
